Whilst from a player point of view I understand your point of view, but you also have to see it from ‘our’ perspective. On the whole, we get a Tiny ‘sliver’ of support for the game. I’m talking less than a few hundred pounds since we started nearly two years ago.
For the game to be able to stand one day on its own without us having to constantly support it at our own expense, it requires an element of ‘support’. We have learnt a lot over 11 years of running Core-Exiles and know that works financially and what works plausibly for players.
Whilst this may not be what you would like to hear, it’s very unlikely we would ever allow a refund on TSC spent.
As I say there is a player perspective (and we appreciate that) But also a developer point of view to consider.
Without support, there is no future development and longevity of Project Terran. Like everyone else you can choose to play PT completely for free, or support. The choice is yours without coercion.